Privacy Policy

Last updated: March 21, 2026

1. Introduction

Welcome to Vedix LLC. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and our products and services.

Vedix LLC is committed to changing the way social apps work by giving you an immersive experience while you connect with friends and loved ones. Our first product, FanXI, is the ultimate sports app focused on giving fans a true digital stadium experience—bringing immersive game chatting and social banter to die-hard sports fans. This policy applies to:

  • Our website (including waitlist signup and any other web-based services)
  • The FanXI mobile application (iOS and Android) and related services

By using our website or FanXI, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Data We Collect

2.1 Website Data

When you visit our website or join the FanXI waitlist, we may collect:

  • Email address – When you sign up for the waitlist or contact us
  • Name – If you choose to provide it (e.g., on a contact or waitlist form)
  • Usage information – Pages visited, time on site, and how you interact with the website
  • Device and browser information – Browser type, device type, IP address, and similar technical data
  • Cookies and similar technologies – As described in Section 2.8 below

2.2 Identity and Account Data (FanXI App)

When you create an account or use the FanXI app, we collect:

  • Username – Your chosen username for the platform
  • User ID – Unique identifier assigned to your account
  • Display Name – Your public display name
  • Email Address – Used for authentication and account recovery
  • Phone Number – Optional, collected during registration if you provide it

2.3 Location Data

  • Geographic information – City, State/Province, Country, and ZIP/Postal Code (optional)
  • This helps us personalize your experience and match you with relevant sports content

2.4 Preferences and Profile Data

  • Sports preferences – Your preferred sports (e.g., Football/Soccer, NFL, NCAA)
  • League preferences – Your favorite leagues
  • Team preferences – Your favorite teams and national teams
  • Language preferences – Your preferred language for the app interface

2.5 User Content

  • Chat messages – Messages you send in public and private chat rooms
  • Direct messages – Private messages sent to other users
  • Blog posts – Any blog content you create, comment on, or interact with
  • Poll responses – Your responses to live polls in chat rooms
  • Trivia answers – Your responses to trivia questions during matches

2.6 Usage and Analytics Data

  • App usage information – How you interact with features like chat rooms, polls, and trivia
  • Room participation – Information about which chat rooms you join and participate in
  • Event data – Login events, signup events, message sends, and other app interactions
  • Device information – Platform type (iOS, Android, Web) and device identifiers
  • Error reports – Technical error and warning logs to help us improve app stability

2.7 Session Data

  • Session tokens – Authentication tokens to maintain your login session
  • Last login – Timestamp of your last login activity

2.8 Cookies and Similar Technologies (Website)

Our website may use cookies, pixels, and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve performance and user experience

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Your Data

We use your data for the following purposes:

3.1 Website and Waitlist

  • Waitlist and marketing – To add you to the FanXI waitlist, send updates about launch, and (with your consent) occasional product news
  • Communication – To respond to inquiries submitted through our website
  • Analytics – To understand how visitors use our website and improve it

3.2 Account Management (FanXI App)

  • Register and authenticate your account
  • Maintain your user profile and preferences
  • Manage your session and login status

3.3 Service Delivery

  • Enable chat room functionality and matchmaking
  • Provide AI-powered bot interactions (Fan Bot and Neutral Bot)
  • Deliver personalized sports content and match recommendations
  • Enable interactive features like live polls and trivia during matches
  • Facilitate direct messaging between users
  • Support social features like friend requests and friend lists

3.4 Personalization

  • Match you with relevant sports matches based on your preferences
  • Route you to appropriate chat rooms based on your team preferences
  • Customize AI bot responses based on your team affiliations
  • Provide content in your preferred language

3.5 Analytics and Improvement

  • Analyze app and website usage patterns to improve user experience
  • Monitor performance and identify technical issues
  • Track feature adoption and user engagement
  • Improve our AI services and content generation

3.6 Moderation and Safety

  • Moderate chat content to ensure a safe environment
  • Detect and prevent inappropriate behavior
  • Enforce community guidelines

4. Third-Party Services

We use the following third-party services that may process your data:

4.1 Google Firebase Services

  • Firebase Authentication – For user authentication and account management
  • Cloud Firestore – For storing user data, messages, and app content
  • Firebase Cloud Functions – For backend processing and API endpoints
  • Firebase Storage – For storing user-uploaded content and attachments
  • Firebase Analytics – For analyzing app usage and performance
  • Google BigQuery – For exporting and analyzing chat message data and analytics

4.2 AI Services

  • Google Gemini AI (via Vertex AI) – Powers our AI bots (Fan Bot and Neutral Bot) to generate responses, trivia questions, polls, and live commentary. Your chat messages may be processed by these AI services to generate contextual responses.

4.3 Sports Data Providers

  • SportMonks API – Provides live sports match data and statistics
  • TheRundown API – Provides NFL and NCAA football match data

4.4 Website Services

We may use additional services for our website (e.g., analytics, hosting, email delivery). These providers have their own privacy policies, and we encourage you to review them. We only share data necessary for these services to function.

4.5 Advertising Services

Google AdMob — We use Google AdMob to display advertisements in the FanXI app. AdMob may collect and use data such as your device's advertising identifier (Ad ID), IP address, and general location to serve relevant ads. You can opt out of personalized advertising through your device settings or through the consent preferences provided within the app. For more information, see Google's Privacy Policy.

5. Data Storage and Security

  • Your data is stored securely using industry-standard infrastructure (including Google Firebase where applicable).
  • We implement appropriate technical and organizational measures to protect your information.
  • Chat messages and user content are stored in Cloud Firestore (for the FanXI app).
  • Analytics data may be exported to Google BigQuery for analysis.
  • We retain your data for as long as your account is active or as needed to provide services, and as required by law.

6. Data Sharing

We do not sell your personal data. We may share your data only in the following circumstances:

  • With other users – Your username, display name, and public profile information are visible to other users in chat rooms and when you interact with them (FanXI app).
  • With service providers – We share data with third-party services (listed in Section 4) necessary to operate our website and app.
  • Legal requirements – We may disclose data if required by law, court order, or to protect our rights, your safety, or the safety of others.

7. Your Rights and Choices

7.1 Access and Update

  • FanXI app – You can access and update your profile information, preferences, and location data through the app's Settings and Profile screens.
  • Website / waitlist – You may contact us to update or correct information you provided (e.g., email address).

7.2 Data Deletion

  • FanXI app – You may delete your account and all associated data at any time by navigating to Settings > Delete Account within the app. Upon account deletion, we will remove your personal data, messages, and content from our systems.
  • Website / waitlist – You may contact us to request removal of your waitlist or contact data.

Note: Some data may be retained in backups or analytics databases for a limited period as required by law or for legitimate business purposes.

7.3 Preferences

  • You can update your sports, league, team, and language preferences at any time through the Preferences screen in the FanXI app.
  • You can control your notification settings within the app.
  • You can unsubscribe from marketing emails using the link in our emails or by contacting us.

7.4 Additional Rights (e.g., GDPR, CCPA)

Depending on your location, you may have additional rights, such as the right to access, port, correct, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, please contact us using the details in Section 11.

8. Children's Privacy

Our website and FanXI are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

9. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. By using our website or FanXI, you consent to the transfer of your data to these locations, which may have different data protection laws than your country. We take steps to ensure your data is treated in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. For significant changes, we may also notify you by email or through the app. Your continued use of our website or FanXI after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@vedix.app

Company: Vedix LLC

We will respond to your inquiries as soon as possible. You can also reach us via our website contact page if available.

FanXI — The ultimate sports app from Vedix LLC. Experience the digital stadium.